When you are generating a product feed to sell on Google Merchant, sometimes you may find out that some of your products are not uploaded in the Google Merchant Center.
This usually happens when your product doesn’t meet the GMC feed specifications.
And you can’t upload your products without meeting all the requirements.
In such cases, you can download the Google Merchant error report from the Google Merchant Center and check the issues, and also most of the time you can fix them by yourself.
So in this doc, I will show you the reasons what to do when you face such issues.
Let’s go step by step.
If any of your products are rejected, you will get the report on Google Merchant Center.
To get the report, at first you need to login to your Merchant Center account.
Download Google Merchant Center Error Report #
1. Login to your Google Merchant Center.
2. Click on the Products >> Diagnostics option from the left menu dashboard.
3. Select Feed issues from the top menu bar.
4. Download the feed report.
5. Open the downloaded CSV report with any spreadsheet program.
Once you import the CSV report, it will show you the following columns:
Understanding Google Merchant Center Feed Errors #
When you get the feed error report, you can get several Severity types, such as Warning or Fatal.
When the Severity is Warning, this means that your concerned product will be listed on Google, but it has an issue, and its performance will be limited.
Some examples of the Severity type Warning are – Missing Google Product Category data, attribute field containing all uppercase letters, attribute values are missing, etc.
And when the Severity is Fatal, is a major issue, and your concerned product won’t be uploaded in the Google Merchant Center.
For example, Image Link is missing, Product Description is missing, etc.
How to Resolve Google Merchant Feed Errors #
Here are some of the most common errors sellers usually get while trying to list their products in the Google Merchant Center:
These fields have missing information
These fields contain all uppercase letters
Information in these fields should be 65 characters or less in lengths
A category related field is missing
URLs do not belong to your website
Invalid shipping & tax
Product pages cannot be accessed
Unknown google_product_category value