Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
Rex Theme may collect and use Users personal information for the following purposes:
– To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use the feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To share your information with third parties
We may use the collected data with our own sister concerns for marketing purposes, but we do not sell your data to any third parties.
You have the right to request us to remove any of your personal information that we have collected from you and retained. Once we receive your data removal request, we will delete your personal information from our records, unless any exceptions are applied.
You can contact us by e-mail at: [email protected] to request the deletion of your personal information.
– To run a promotion, contest, survey, or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
Commitment to Compliance: RexTheme is committed to GDPR compliance and the protection of user privacy.
Lawful Basis: We ensure that any processing of personal data is based on a lawful basis, such as user consent or legitimate interests.
Policy Overview: RexTheme follows a strict data retention policy to ensure that user data is only stored for as long as necessary for the purposes for which it was collected.
Data Types and Retention Periods: The retention periods may vary based on the type of data. For example, personal data related to user accounts may be retained as long as the account is active, while certain transactional data may be retained for a specific period based on legal requirements or business needs.
Encryption: We use encryption protocols, including SSL/TLS, to secure data during transmission.
Access Controls: Access to user data is restricted to authorized personnel only, with role-based access controls.
Target Age Group:
General Audience: RexTheme’s products and services are generally designed for a broad audience. We do not intentionally target specific age groups, and our offerings are accessible to users of various ages.
CAN SPAM Act:
Compliance: RexTheme adheres to the provisions of the CAN-SPAM Act, which sets standards for commercial email communications.
Opt-Out Mechanism: We provide clear and conspicuous opt-out mechanisms in our email communications, allowing users to unsubscribe from promotional emails.
Accurate Sender Information: Email communications include accurate sender information and a physical postal address.
How we protect your information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing your personal information
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.