As you know, the plugin keeps track of every abandoned cart on your site.
You can observe them by going to Dashboard > Cart Lift > Carts.
Here, you will get the list of all the people who abandoned their shopping carts after adding products.
Here you will get the following details for each abandoned cart:
You will also see two action buttons, an eye icon, and a cross icon.
If you want to delete an abandoned cart lead, you may click on the cross icon.
The eye icon gives you an overview of each lead. If you click on it, a pop-will appear as shown below:
On the top right corner, you can see the status, It’s a red shape with text ‘Abandoned’ if the status is abandoned, and a green shape with the text ‘Recovered’ if the cart was recovered.
Next, you can see the User Address Details section on the left.
Here, you will find the Name of the person who abandoned the cart, the email of the customer, cart total cost, and the date when the recovery campaign was issued for this abandoned cart.
On the right side, you will see the Email details.
Here you will get how long ago email(s) were sent or how long left for the email(s) to be sent to the customer. (The image above is based on a 4 level email campaign).
And at the bottom, you will get Cart contents i.e. the products in the cart and their details.
Observing abandoned carts can be very useful to understand which products are commonly abandoned and the price range of products for which abandonment happens.