Cart Lift by default uses your websites default SMTP, if you have any.
However, if you wish to use an external email service for the recovery campaign, then you can integrate the SMTP through Cart Lift.
Follow the steps bellow to successfully integrate your desired email SMTP through Cart Lift.
Go to Dashboard > Cart Lift and click on the Settings tab.
Under Settings, you will see there are 3 more tabs.
Click on the Email tab.
You can see there is an option to “Enable Cart Lift SMTP for this Site”.’
Enable it and you will get the fields where you need to input information for integrating SMTP.
You will see, it is divided in 2 sections.
The 1st section on the left is for you to connect your email service.
Here, input the User Name and Password of your email service in their respective fields.
On the “From” field, assign the email address of your email service, from which the emails will be sent.
Set the name to be displayed when an email is sent on the “From Name” field.
In the middle, under the SMTP section, you need to provide the SMTP credentials.
Collect the SMTP Host and Port values from your email service and input them here.
Under the Security section, choose the appropriate security protocols.
Make sure it matches the protocol required on email service SMTP data.
If an authentication is required, mark Authentication as yes.
Once you have provided the necessary data, click on the Save Changes button below.
If you selected Authentication as ‘Yes’. then it will ask you to authenticate the SMTP.
Next, you can test if it was connected properly by sending a test email.
On the bottom right corner, input the email address and click on the ‘Send A Test E-mail’ button.
If the SMTP was set up properly, an email will be successfully sent to your email address. If not, then then you will get an error message.
Now your abandoned cart recovery campaign is fully configured and ready to take effect.
So the next thing to do is to monitor your abandoned carts and the recovery campaign, through detailed analytics.
The next guide will give you a clear concept of how to use the analytics within Cart Lift for best results.