All ticketsCategory: TechnicalWPVR – No movement on 360 image
Calum asked 8 months ago

Hi there.

WPVR used to work on our site but we recently got our SSL certificate, updated the website address & wordpress address and now the plugin won’t allow any movement.

Here is the link to the test page:
https://www.fearannalba.co.uk/360-test-page/

1 Answers
Jahir Chowdhury Staff answered 8 months ago

Hi,

We’ve fixed the Mouse Control issue and released an update of the plugin.

If you’re using the free version, please update the plugin and create a new tour.

The Mouse Control option will work on the new tour for the free version.

However, if you’re using the pro version, you can go to the edit mode of the tour > General Settings and turn on the Draggable option.

This will fix the Mouse Control issue on the pro version.

Let us know if it works.

We’re really sorry that you had to face this issue.

Thanks.

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