All ticketsCategory: TechnicalVirtual Tour error message on mobile – "A problem repeatedly occurred…"
Elizabeth Wright asked 11 months ago

I’ve been building a virtual tour and when testing it, a couple different mobile users on iOS received the error message on a black screen starting with “A problem repeatedly occurred…”.  Any ideas on what this error is all about?

3 Answers
Farshid Chowdhury Staff answered 11 months ago

Hi,

Could you send us the tour link and if possible a screen shot of the error message on iOS device? It will help us to understand the error.

Thanks

Jahir Chowdhury Staff answered 10 months ago

Hi Elizabeth,
We haven’t heard anything from you in a while.
Let us know if you’re still getting this error.
Thanks.

Jahir Chowdhury Staff answered 10 months ago

Hi,
Since we haven’t heard anything from you in a while, we’re now marking this ticket as resolved.
You’re always welcome to open a new ticket if you face any more issues with the plugin.
We’ll be glad to help you out.
Thanks.