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All ticketsCategory: TechnicalVirtual Tour error message on mobile – "A problem repeatedly occurred…"
Elizabeth Wright asked 3 months ago

I’ve been building a virtual tour and when testing it, a couple different mobile users on iOS received the error message on a black screen starting with “A problem repeatedly occurred…”.  Any ideas on what this error is all about?

3 Answers
Farshid Staff answered 3 months ago

Hi,

Could you send us the tour link and if possible a screen shot of the error message on iOS device? It will help us to understand the error.

Thanks

Jahir Chowdhury Staff answered 2 months ago

Hi Elizabeth,
We haven’t heard anything from you in a while.
Let us know if you’re still getting this error.
Thanks.

Jahir Chowdhury Staff answered 2 months ago

Hi,
Since we haven’t heard anything from you in a while, we’re now marking this ticket as resolved.
You’re always welcome to open a new ticket if you face any more issues with the plugin.
We’ll be glad to help you out.
Thanks.