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All ticketsCategory: TechnicalProduct Feeds not updating when changes made
Adam Turner asked 5 months ago

Hello,
 
When I make changes to my feed and then re download it the changes are not taking effect.
The only way around this I’ve found is to create a new feed however this is time consuming.
Please advise

1 Answers
C S Sultan Staff answered 5 months ago

Hi, did you try clearing the cache? This issue usually occurs if you have a cache setup. If possible, exclude the plugin from your caching plugin or server cache and this issue shouldn’t persist.

If you continue to face this issue, please e-mail us for faster support.

Thanks.