All ticketsCategory: TechnicalNot all my products are shown in the feed
Parul asked 3 months ago

Hi, I am regularly creating products almost twice or thrice a week but none of them are getting displayed in the Facebook Catalog, can you please help me understand what the problem is and how can it be rectified.

1 Answers
C S Sultan Staff answered 3 months ago

Hi, on our plugin, you will find an option to set a refresh intervals when you edit the feed.
Set it to daily, weekly or hourly. 
If you have WP Cron activated, then the feed will be updated with any new products, or changes in old products will be updated into the feed according to the schedule set in the refresh intervals.
Now, if you have set auto-fetch through on Facebook, then the products should automatically go there.
The best way to find out if the refresh interval is working is, you set the refresh intervals to hourly. The make a little change to any product and remember what change you made.
Then after 1.5 hrs, check the feed file to see if the data was updated.
Thanks.
 
 

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