All ticketsCategory: Technicalhow-do-you-set-up-category-mapping
P asked 2 years ago

Category mapping is not working what am I missing?

1 Answers
C S Sultan Staff answered 2 years ago
Hi, did you save the mapper after setting the category mapping?

Also, in the feed configurations, did you assign the mapper you created?

Follow this guide to make sure you set it up correctly:

Let us know if this solves your issue. Thanks.