Norbert asked 1 year ago
I purchased the license and have everything set up, but I am experiencing with issues like after almost 3 hours of generating feed is still only 1 % and only 50 products generated. Can you help please?
2 Answers
Jahir Chowdhury Staff answered 1 year ago
Hi,
Here are the things you can do:
1. Can you please check if the license is active for your pro plugin?
2. Go to Product Feed > Settings > System Status and give us a screenshot of this page.
3. How many products you’re trying to generate the feed with?
You can also mail us to [email protected] with these pieces of information.
Thanks.
C S Sultan Staff answered 1 year ago
Hi Norbert, I believe the latest update fixed this issue for you. If you face further issues, feel free to let us know. Thanks.
Hello, Norbert can you open a ticket here? https://rextheme.com/your-account/ Please let us know your server configuration as well. Thanks