Domain Change

All ticketsCategory: TechnicalDomain Change
Domain Change 1Tom Purdy asked 1 month ago

We just switched our domain from a test one and added SSL to get the gyroscope feature working. Right after switching everything was working great for a short while, but noticed the license deactivated. When trying to reactivate the license, it would not and of course turned off the Pro features (ie. gyroscope). 

1 Answers
Domain Change 2Jahir Chowdhury Staff answered 1 month ago

Hi,

If you have a single site license, you can activate the license only on one site.

As you have activated the license on your test site, your license key is set for that site.

No worries, send us an email at [email protected] with these pieces of information:

– The email address you used for purchasing the plugin.
– The URL of your website, where you want to activate the plugin.

We’ll set it up for you.

Thanks.