cannot add hotspot – gives false “Warning: A scene image is required for every scene.”

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cannot add hotspot - gives false “Warning: A scene image is required for every scene.” 1Kevin Waite asked 1 year ago

This happened as I was about near done with my tour. . . . and could not add the next scene – gave this error . . . if fact once this error happened, then update for the tour gave this error with no changes when update is pressed…..

If you left the tour and come back and did some other minor change update worked fine.

go back to adding a scene and this error and then solid until you left the scene once more….

duplicating the tour and then deleting scenes and rebuilding moved the error from adding a scene to adding a hotspot!!!!!

FYI: deleting a hotspot let’s me add one back, adding another gives the error – this is looking like a hotspot total limit wrongly being enforced

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3 Answers
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cannot add hotspot - gives false “Warning: A scene image is required for every scene.” 2C S Sultan Staff answered 1 year ago

Hi Kevin, we are still working on this issue. We will give you an update once it is fixed. Sorry for any inconvenience.

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cannot add hotspot - gives false “Warning: A scene image is required for every scene.” 2C S Sultan Staff answered 1 year ago

Hi Kevin, we have identified the issue. There seems to be a small coding conflict. We should be able to fix it within a few hours today. We will let you know once it is fixed. Sorry for any inconvenience. Thanks.

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cannot add hotspot - gives false “Warning: A scene image is required for every scene.” 2C S Sultan Staff answered 1 year ago

Hi Kevin, as you already know, we have fixed this issue. Feel free to let us know if you face any further issues. Thanks.

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