While M2C is one of the easy-to-use Cloud storage plugins, you might face issues. Here, is a doc for troubleshooting common issues related to Media Storage to Cloud.
You will be able to find answers to common questions, the solution to common issues, and an explanation of error messages you may face while using the plugin.
If you wish to use the plugin to offload website media to Amazon S3, then you may face the following error messages.
Here, simply search for the error message you saw and click on it to find out why that error message was triggered and a possible solution.
If you are getting this error message, that means that you have left any of the following field empty/ blanks.
Make sure to input the required data on every field before attempting to connect to AWS.
If you are getting this error message that means that your AWS Access ID is not valid, i.e. you entered the wrong access ID.
You may click on this link to collect your valid AWS Access ID.
If you are getting this error message, then you have provided the wrong AWS Secret access key.
You may click on this link to collect your required AWS secret access key.
If you are getting this message, then it means that you are either inputting the wrong bucket name, or the bucket is deleted from your AWS S3.
You can click on this link to get the bucket list in your AWS S3.
If you are getting this error message, it means that the bucket region you have entered is incorrect or does not exist.
Click here to get the list of all accepted regions.
If you are getting this error message that means the bucket region you have entered doesn’t exist.
Click here to get all the region list.
If you are getting this message that means your bucket name is correct, but you have provided the wrong region for this bucket.
If you are getting this error message, that means your bucket is private.
Simply change your bucket restrictions from Private to Public and it should solve the issue.
To do so, follow these steps:
If you wish to use the plugin to offload website media to DigitalOcean Spaces, then you may face the following error messages.
If you are getting this error message, then you have entered the wrong Access ID.
Click here to collect your Access key list.
If you are getting this error message that means you are providing the wrong Space Access Secret.
Click here to learn how to get the Space Access Secret.
If you are getting this error message, that means the bucket name you have entered is already deleted from the DigitalOcean Spaces.
When you delete a bucket from DigitalOcean, it sets a certain time for this bucket to be completely deleted and in the meantime, you won’t be able to use this bucket. So, if you use this bucket name during this time period, you will get this error message.
Click here to get the bucket list.
If you are getting this error message, that means if you have provided the wrong bucket name.
Click here to get your bucket list.
If you are getting this error message that means you have provided a wrong or invalid bucket region.
Click here to learn more about how to get the bucket region.
If you are getting this error message, that means you have entered the wrong API credential or your service account data is invalid.
You can follow this doc to learn how to setup Google Cloud Storage.
And, you can also follow this link to learn about how to connect Google Cloud Storage.
